shop policies and shipping

 

please read following informations regarding your order and its shipping and handling. for any further questions  I will be more than happy to help you out - just contact me through the form.

 

 

product information 

sh-ceramics are made out of non-toxic clays and glazes.  all items are food and dishwasher suitable, but not always recommended (there will be always a comment in the shop/item description).  all of the items are handmade and one of a kind and can vary slightliy in form and finish.

 

 

shop policies

all your ordered items will be carefully wrapped (in recycled material) and packaged in a cardboard box, however in case of damage during the shipping please contact me a.s.a.p. and I can replace the item.  please note that replacements will not always be on hand immediately. 

I care that every item is made well, but if you feel you have received a defected item, please contact me describing the issue and we can work something out.

all duties and taxes charged by customs of the country of destination are the sole responsibility of the buyer and will not be refunded by sh-ceramics for any reason.

 

 

shipping

sh-ceramics is based in hambrug and ships worldwide. shipping charges may vary with item and location.

in most cases your order will be shipped within 1 to 3 business days.

please allow up to 4 weeks of delivery.  

please note: no arrival time guarantee on international shipments.

all domestic and international orders will be shipped with dhl. or hermes versand in case the shipping 

 

i always choose insured shipping

 

the german AGBs you can find here.

 

 

 

 

you live in hamburg or nearby?

since sh-ceramics is based in hamburg I will happily hand over any ordered item in person - so you and I can reduce wrapping/packaging material and shipping costs.

 

bitte lies folgende informationen betreffend deiner bestellung und des versandes. bei fragen wende dich gerne per kontaktformular an mich.

 

 

 

produkt information

sh-ceramics sind aus nicht-toxischem ton und glasuren hergestellt. alle produkte sind speise- und geschirrspül verträglich. bei jedem produkt ist vermekrt, ob geschirrspüler empfehlenswert ist oder nicht.

alle keramikprodukte sind handgemachte unikate und können deshalb in form und farbe leicht varriieren.

 

 

hier findest du weiter informationen wie die AGBs u.ä..

 

 

 

 

 

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